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FREQUENTLY ASKED QUESTIONS
Choosing a physical therapy or wellness provider can be challenging, and we understand the importance of finding the right fit for your needs. We aim to address common questions, help you gain a better understanding of our services and what to expect during your visits.
If you have any additional inquiries, please feel free to reach out to our team—we are here to support you in your journey to wellness.
In Arizona, you don't need a referral for physical therapy. But, if you're using insurance, including Medicare, a doctor's referral is required for reimbursement. Medicare accepts referrals from MDs, DOs, PAs, NPs, or podiatrists, but not from naturopaths, dentists, or chiropractors. So, if you're paying out of pocket, no referral is needed.
Arizona has had a shortage of physical therapist for over two decades. We are constantly working to keep wait times as short as we can, and the reason for wait times for PT services as well as other medical services is multifactorial. If you anticipate needing PT, such as after an elective surgery, please allow for as much time as possible for scheduling and we will do our best to accommodate.
A: Backway's Physical Therapy accepts several insurance plans, including Medicare. However, coverage can vary depending on your specific insurance provider and plan. We recommend:
• Contacting our clinic directly to confirm whether your insurance is accepted and if we are considered in-network for your benefits.
• Contacting your insurance provider to clarify your physical therapy benefits.
Please note that while most standard physical therapy services are covered, certain specialty techniques offered at our clinic may not be included in insurance coverage and would require payment out of pocket.
Most insurances, including Medicare, do not cover procedures such as dry needling, visceral manipulation, and craniosacral therapy, among other modalities. There are also specific diagnosis for which Medicare may not cover PT.
In order to be covered, your condition must be considered "medically necessary" and related to basic function.
Once the course of therapy has begun, the client must be making noticeable progress towards their therapy goals.
We understand that circumstances may change, and we have a cancellation policy in place to ensure fairness for both parties. Cancellations made within 24 hours of your scheduled appointment will incur a fee of up to 80 (subject to change.) In the event of a no-show, the full session fee will be charged.
Cancellations made under 24 hours will be waived in the case of sudden illness
We appreciate your understanding and cooperation.
Our PT's are skilled in many specialized manuall techniques, including joint mobilization, myofacial releas, craniosacral therapies, neuromuscular facilitation, visceral manipulation, neuro manipulation and more. We take great pride in offering the very best manual therapy in Prescott
They are also skilled in many different exercise techniques- offering a holistic and well-rounded apporach to many different issues.
A good Physical Therapist is someone who attends to you as a knowing, complicated, and whole person; someone who works to understand your uniqueness and attempts to discover your innate capacity for healing.
You should expect your therapist to listen to what you have to say, educate and empower you in achieving your goals, and guide you along your individual path to improved health and vitality.
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